This privacy policy sets out how Burway Books Ltd uses and protects any information you have provided to us by using this website.

We are committed to ensuring that your privacy is protected. Should we ask you, when you are using this website, to provide certain information by which you can be identified, this will only ever be used in accordance with this privacy policy.

Burway Books Ltd may, from time to time, make changes to this policy. Notification of any such change will be via an update to this page. You should regularly check this page for any changes to our privacy policy and, if so, you should ensure that you are happy with such changes. This policy is effective 25 May 2018.

What we collect

We may collect the following information:

  • Your name

  • Job title/department

  • Contact information, including one or more of the following (as appropriate): email address; home address; business/work address; address for delivery of books or other products if different to home/business address; home/mobile telephone number(s)

  • If you are a customer, orders from you for books and other products

  • If you are an author or supplier, details of your publications/products and how to order from you

What we do with the information we gather

We require this information so that we can understand your needs and provide you with a better service. In particular, use of such information is required for the following reasons:

  • Internal record keeping;

  • Maintaining a record of products you have ordered from us, or we have ordered from you. This is to avoid any future duplication of orders, and/or to assist with re-orders;

  • We may use the information to improve our products and services, e.g when we are making decisions about which books and other products to keep in stock;

  • We may periodically send Newsletters and/or notification of forthcoming book events using the email address or home address that you have provided. We will only do this having obtained your express prior permission; and

  • We may also use the information to customise the website according to your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but, if you prefer, you can usually modify your browser setting to decline cookies. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. We are not, and cannot be, responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy policy applicable to the website in question.

Controlling your personal information

You may choose to restrict our collection or use of your personal information in the following ways:

  • if you are ever asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

  • if you have previously agreed to us using your personal information for the purpose of ordering products, sending Newsletters or notification of forthcoming book events, you may change your mind at any time by writing to us at Burway Books Ltd, Sherratt House, 18 Beaumont Road, Church Stretton, Shropshire SY6 6BN, telephoning 01694 723388, visiting the shop in person, or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the EU General Data Protection Regulation. This will normally be free of charge unless the request is manifestly unfounded or excessive. If you would like a copy of the information held on you please write to Burway Books Ltd, Sherratt House, 18 Beaumont Road, Church Stretton, Shropshire SY6 6BN.

If you believe that any information we are holding on you is incorrect or incomplete, please do not hesitate to get in touch by writing to us at the above Sherratt House address or by email at We will promptly correct any information found to be incorrect.