What we collect
We may collect the following information:
Contact information, including one or more of the following (as appropriate): email address; home address; business/work address; address for delivery of books or other products if different to home/business address; home/mobile telephone number(s)
If you are a customer, orders from you for books and other products
If you are an author or supplier, details of your publications/products and how to order from you
What we do with the information we gather
We require this information so that we can understand your needs and provide you with a better service. In particular, use of such information is required for the following reasons:
Internal record keeping;
Maintaining a record of products you have ordered from us, or we have ordered from you. This is to avoid any future duplication of orders, and/or to assist with re-orders;
We may use the information to improve our products and services, e.g when we are making decisions about which books and other products to keep in stock;
We may periodically send Newsletters and/or notification of forthcoming book events using the email address or home address that you have provided. We will only do this having obtained your express prior permission; and
We may also use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but, if you prefer, you can usually modify your browser setting to decline cookies. This may prevent you from taking full advantage of the website.
Links to other websites
Controlling your personal information
You may choose to restrict our collection or use of your personal information in the following ways:
if you are ever asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for the purpose of ordering products, sending Newsletters or notification of forthcoming book events, you may change your mind at any time by writing to us at Burway Books Ltd, Sherratt House, 18 Beaumont Road, Church Stretton, Shropshire SY6 6BN, telephoning 01694 723388, visiting the shop in person, or emailing us at firstname.lastname@example.org
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you under the EU General Data Protection Regulation. This will normally be free of charge unless the request is manifestly unfounded or excessive. If you would like a copy of the information held on you please write to Burway Books Ltd, Sherratt House, 18 Beaumont Road, Church Stretton, Shropshire SY6 6BN.
If you believe that any information we are holding on you is incorrect or incomplete, please do not hesitate to get in touch by writing to us at the above Sherratt House address or by email at email@example.com. We will promptly correct any information found to be incorrect.